GCS Credit Union is carefully monitoring the developing information related to the Coronavirus (COVID-19). Our management team actively communicates regarding the most current guidance from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and local authorities to make business adjustments as needed.
GCS will continue to update this webpage with information.
GCS Credit Union, along with other local credit unions, has been carefully monitoring information related to the Coronavirus (COVID-19). It is important to us to provide a safe and healthy environment for everyone while providing the financial services that you need.
For the continued safety of our members and team, we will temporarily be suspending lobby access at our Pontoon Beach and Lee Avenue branch locations. These changes will go into effect Wednesday, July 29, 2020. Drive-thru service will still be available during normal business hours at all GCS branches.
To optimize your experience, we strongly encourage scheduling an appointment to visit a Member Service Representative, or for using the coin machine, by calling 618-797-7993. We will continue to offer our expanded services in the drive-thru.
Select lobbies are now open for normal business hours. For the safety of our members and team, lobbies will have restrictions that could result in longer-than-normal wait times.
To help protect our members and team, we have instituted several precautions. Here’s what you can expect when visiting a branch:
- Floor markers placed six feet apart
- Limiting the number of members in the lobby at once
- Asking for ID with all transactions
- GCS staff members wearing masks
- Glass coverings at teller lines and in offices
Thank you and see you soon!
To help control the spread, we recommend that you take advantage of our available online tools for self-service banking and 24 hour account access through our mobile, online, text and phone banking services. Through these channels, you can check balances, transfer funds, deposit checks, or find the nearest ATM.
GCS Employee Wellbeing
GCS has asked all employees to cooperate in taking steps to reduce the transmission of communicable diseases in the workplace. These steps include staying home when sick, washing hands often, wearing a mask, and cleaning frequently touched surfaces.
GCS Member Wellbeing
GCS will provide hand sanitizing stations in the lobby of each branch location. Please stay safe, wash hands frequently, and stay home if you are not feeling well.
While it is impossible for anyone to predict the spread of the virus and its impact, GCS will remain dedicated to our commitment of providing financial services to our members.
If you need assistance paying your current loan or credit card with GCS, please e-mail [email protected]. We are here to help!
GCS also offers free financial counseling to membership. If you would like to make an appointment to speak on the phone, please e-mail [email protected]. Our certified staff can help work out a plan to keep your finances on track during this challenging time.
*APR = Annual Percentage Rate. Rate varies based on credit worthiness. Offer valid on new loans only. Not valid on in-house REFIs. Exclusions apply. GCS lending guidelines and membership qualifications apply.
To get updates from the CDC and what you should do if you feel ill, click HERE.
The World Health Organization also provides updates on the Coronavirus. You can visit their page by clicking HERE.
Be on the lookout for scammers who are trying to take advantage of the fears surrounding the Coronavirus. The Federal Trade Commission released a helpful article. Click HERE to read.
Es importante para nosotros proporcionar un ambiente seguro y saludable para todos al mismo tiempo que brindamos sus servicios financieros. Conozca nuestra respuesta a COVID-19.
GCS Credit Union, junto con otras cooperativas de crédito locales, ha estado monitoreando cuidadosamente la información en desarrollo relacionada con el Coronavirus (COVID-19). Es importante para nosotros proporcionar un entorno seguro y saludable para todos al tiempo que brindamos los servicios financieros que usted necesita. En este momento, suspenderemos temporalmente el acceso al lobby en todas las sucursales de GCS. Estos cambios entrarán en vigencia el jueves 19 de marzo de 2020. El servicio Drive-thru seguirá estando disponible durante el horario comercial normal en todas las sucursales de GCS. Planeamos monitorear la situación y reanudar el acceso completo a las sucursales tan pronto como las condiciones de salud pública sean seguras.